GP Dupreez Investments CC
Ocean Blue Guesthouse abides by the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
We will not use your Personal Information for any other purpose than that set out in this Policy and will endeavour to protect your Personal Information that is in our possession from unauthorised alteration, loss, disclosure or access.
Please note that we may review and update this Policy from time to time.
Capitalised terms used in this Policy have the same meanings as ascribed thereto in section 1 of POPIA.
COLLECTING PERSONAL INFORMATION
Ocean Blue Guesthouse collect Personal Information from you and uses that Personal Information to book, reserve and offer self catering accommodation services which may involve making telephone contact with you, emailing you with reports that may be of interest to you, and sharing your Personal Information with potential partners/contractors/suppliers.
We collect and process your Personal Information mainly to provide you with access to our service/s and to help us improve our offerings to you. The type of information we collect will depend on the purpose for which it is collected and used, and we will only collect information that we need for that purpose. We collect information directly from you where you provide us with your personal details, for example when you solicit services from us or when you submit either your details or enquiries to us or contact us.
In addition to the above, we may create Personal Information about you such as Records of your communications and interactions with us, including, but not limited to, your attendance at events, subscription to our newsletters and other mailings and interactions with you during the course of our digital marketing campaigns.
We will not intentionally collect and process the Personal Information of a child unless we have the permission of a Competent Person.
WHAT PERSONAL INFORMATION DO WE COLLECT?
The Personal Information we collect includes, but is not limited to:
- Your full name;
- Your address;
- Your date of birth;
- Your email addresses;
- Your (mobile) telephone number;
- Payment details, billing address, payment method; bank account number or credit card number; invoice records; payment records; SWIFT details; IBAN details; payment amount; payment date.
PURPOSE FOR PROCESSING INFORMATION
We will Process your Personal Information in the ordinary course of the business of providing architectural and related services. We will primarily use your Personal Information only for the purpose for which it was originally or primarily collected. We will use your Personal Information for a secondary purpose only if such purpose constitutes a legitimate interest and is closely related to the original or primary purpose for which the Personal Information was collected.
More specifically, we may Process your Personal information during the course of various activities, including but not limited to:
- Operating our business;
- Accepting booking enquiries;
- Accomodation bookings;
- Ensuring compliance with applicable laws;
- Undertaking tasks and negotiations with contractors;
- Responding to queries, request and complaints.
SENSITIVE AND SPECIAL PERSONAL INFORMATION
We ask that you do not send us, and do not share any sensitive personal information (for example, government-issued IDs, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, genetic, or biometric data, criminal background or trade union membership). Which is not directly needed in the course of our business to supply you with the services / products required.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
Ocean Blue Guesthouse does not sell or trade any Personal Information collected. However, we may share some of the Personal Information we collect with our related corporations and service providers, contractors who help us provide services, or trading partners. We often need to share your Personal Information with Operators who perform parts of our service delivery. This may include:
- Service providers e.g. IT services, mailing services, contractors, data analysis;
- Regulatory authorities;
- Professional advisors; and
- Any other third party required by law.
Where we share your Personal Information with Operators, Ocean Blue Guesthouse will strive to ensure that these third parties protect your privacy in accordance with POPIA.
We implement appropriate technical and organisational security measures to protect your Personal Information that is in our possession against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, in accordance with applicable law.
Where there are reasonable grounds to believe that your Personal Information that is in our possession has been accessed or acquired by any unauthorised person, we will notify you and the relevant regulator, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal investigation.
Due to the fact the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement all reasonable measures to protect your Personal Information that is in our possession, we cannot guarantee the security of any information transmitted using the internet and we cannot be held liable for any loss of privacy occurring during the course of such transmission.
The Personal Information provided to Ocean Blue Guesthouse should be accurate, complete and up to date. Should Personal Information change, the onus is on the provider of such data to notify Ocean Blue Guesthouse of the change and provide Ocean Blue Guesthouse with the accurate data.
Ocean Blue Guesthouse will restrict its processing of Personal Information to data which is sufficient for the fulfilment of the primary purpose and applicable legitimate purpose for which it was collected.
Ocean Blue Guesthouse shall only retain and store Personal Information for the period for which the data is required to serve its primary purpose or a legitimate interest or for the period required to comply with an applicable legal requirement, whichever is longer.
YOUR LEGAL RIGHTS
You may have rights under the South African and other laws to have access to your Personal Information and to ask us to rectify, erase and restrict use of your Personal Information. You may also have rights to object to your Personal Information being used, to ask for the transfer of Personal Information you have made available to us and to withdraw consent to the use of your Personal Information.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small software programs that install themselves on your computer or your mobile device. They store data specific to a particular user and remember your preferences about our website. Cookies are stored on your computer or mobile device for various lengths of time. Every time you return to our website and browse it, cookies record this data, which is then transmitted to us or to third parties with whom we work.
We may Process your Personal Information for the purposes of providing you with information regarding services that may be of interest to you. You may unsubscribe for free at any time.
You may contact us at - Information Officer – GP Dupreez Investments CC
Attention: Helga Du Preez
Telephone: +27 83 321 3792
Email: [email protected]
Date: 30 June 2021