Accommodation will automatically be cancelled if the deposit is not received by the due date. Deposits are not refundable in the event of a cancellation, or ‘non arrival’. No persons other than those quoted for, are permitted to share the accommodation.
Please note that all guests are required to present a valid photo ID upon check in. A valid driver’s license, passport or ID is accepted forms of identification.
Bookings where the guest is not the credit card holder will not be accepted unless the guest produces a copy of the credit card and a valid copy of the card holder’s ID upon check in.
“RIGHT OF ADMISSION IS RESERVED." Regrettably no visitors allowed.
Insurance: To avoid any misunderstanding, a booking constitutes a binding contract. All guests confirming a booking are advised to take out insurance to cover the full cost of their accommodation in the event of a cancellation. We will seek compensation for any cancelled accommodation that cannot be re-let, including premature curtailment.
Check-in Time: from 14h00 until 18h00. Late check-ins to be arranged prior to arrival. Check-ins after 9 pm will incur a surcharge of R750.00.
PLEASE NOTE THERE WILL BE NO CHECK-INS AFTER 23H00.
Please note that this is a noise free zone. Excessive noise will not be tolerated.
This is a non smoking unit. It will be greatly appreciated if you will refrain from smoking inside the unit. Thank you.
An R600.00/unit security deposit is also payable on arrival. This deposit will be refunded pending any damage or breakage.
The unit is serviced daily. As we are committed to save water and energy, we DO NOT provide clean towels/linen on a daily basis. No cleaning on Sundays/Public Holidays. Cleaning equipment and materials are available in the Broom Cupboard for your own use as well. There is also a washing machine for your use - please use responsibly. Extra washing and ironing can be requested at an additional fee of R 65.00.
Please note our geysers are shut off during certain times of the day.
Check Out Time: Strictly - 10h00
Booking Terms: A Non-Refundable 50% deposit is payable to confirm the booking. In cases of a single nights booking: A Non-Refundable 100% deposit is paid to confirm the booking.
Outstanding balance to be paid before arrival. Please make alternative arrangements if this is not possible.
Cancellations: All Deposits are NON Refundable.